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We provide a variety of service options to suit your needs. Our service agreements are offered at a 100% satisfaction guarantee. Imagine having unlimited and proactive IT support for your small business with one low price instead of paying an hourly rate.
Our computer and network service agreements are customized to suit your specific needs and budget.
Annual professional services include standard site visits, unlimited consulting services, technical support, and proactive remote network administration. If something ever breaks there never are any additional fees for labor. Save money and experience with the best IT support in Central Florida.
Standard Site Visits include:
- Maintain Microsoft Server hardware and software
- Maintain Microsoft Workstations hardware and software
- Maintain Microsoft Windows laptops
- Maintain Antivirus software with latest patches and definition files
- Maintain back up system, confirm backups are functioning
- Maintain offsite backup of your data / remote backup
- Maintain routers, switches, firewalls and network hardware
- Consulting services, tech support, and remote network administration
- Website and Email Hosting
Annual Consulting Services include:
- Unlimited meetings at your request regarding IT related matters
- Unlimited phone, email and remote support including independent contractors and/or agents regarding software or network access issues
Hardware Maintenance
If your computer system fails, we will diagnose the unit and manage warranty replacement of the parts at no additional charge. If the unit or component is not under warranty, we will repair the unit for the cost of the parts only. Peripherals (printers, scanners, etc.) are also covered under this coverage.
On Demand Service
When an annual professional services agreement is not an option for you, we provide on demand service for hourly rates or in blocks of hours to suit your specific needs and budget.
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Now you can have your own local IT professional for a fraction of the cost of large companies!
“Thank you for always answering my many questions. If it weren’t for you, I’d be lost with my computers!”
We have experienced technicians who are able to solve your computer and network problems and proactively maintain your computers and network.
We provide an initial, free, phone consultation to identify you current situation and needs.
Let’s face it; the last thing you should be worrying about is your technology failing you.
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